SUPPORT

Problem with your internet connection onboard, no more reception on your television or your control panel controls nothing anymore and you are in the middle of the sea?

All around the world, whenever it is needed, we are there to support you.

Troubleshooting

Our technical experts assist you by checking boat details and searching our proprietary knowledge base for solutions to the problem. Our experts take ownership of your problem and act as an agent, control the repair process with service providers and reach a satisfactory resolution.

Remote access

Wherever you are, whatever problem you are facing, our team is there for you by VPN, Remote Sessions and Phone support. If the problem can be fixed remotely, MSS will do it.

Onboard support

When the problem can’t be fixed remotely, our technical engineers provide you the best expertise service, unbeatable product knowledge and utmost professionalism for installations and informations you can trust.

Let's take a look at few examples